Docket is a comprehensive workforce management solution that aims to simplify the user experience and improve productivity in any company. It provides all the necessary resources for implementing a reliable workforce management system. With Docket, users can focus on important tasks in the field without being overwhelmed by complex processes.
One of the key features of Docket is its ability to handle scheduling, estimates, and invoicing. This allows businesses to efficiently manage their workforce and track job status in real time. The platform also offers job-specific messaging, enabling effective communication between employees and supervisors. Additionally, Docket provides GPS and time tracking for employees, ensuring accurate monitoring of their activities.
For clients, Docket offers a client dashboard where they can access important information about their jobs. The platform supports various communication channels such as email, text, and chat, making it easy for clients to stay in touch with their service providers. Docket also provides live tracking of the team's progress, allowing clients to know who is coming to their job with images. Moreover, the platform includes a time change request feature, enabling clients to make adjustments to their scheduled services.
Overall, Docket enhances collaboration between field technicians, dispatchers, and other customer departments, leading to more effective results and increased customer satisfaction. The mobile app provided by Docket allows field technicians to receive and transmit work-related information in real time through their mobile devices. This ensures that technicians have all the necessary information to successfully complete their assigned work orders.